Introduction to human-centred business design.
The curse covers the topics; Introduction to business models (Business model design), design thinking and Digitalization (Design thinking and customer journey design), tools for human business design (Empathy map, value proposition design, human-centred design) and introduction to the experience economy and experience design (experience economy and memorable experience design framework). The recipient of this diploma has shown they have grasped the concepts covered in the course as well as shown the ability to effectively use the tools and frameworks this course covers.